Under the Data Protection Act 1998 you have a right to know who holds personal information about you. This person or organisation is called the data controller. In the NHS, the data controller is usually your local NHS board and your GP surgery. The NHS must keep your personal health information confidential. It is your right.
Please be aware that our staff are bound to the NHS code of confidentiality. Our staff are therefore not permitted to discuss any of our patient’s medical history, this includes their registration status, without their written consent to do so.
Once we have received their written consent and verified this with the patient, then we can provide you with this information, this includes complaining on behalf of a patient, but excludes patients who are unable to act on their own behalf and already have a designated person or carer responsible for their medical care.
We therefore respectfully ask parents and guardians not to request information regarding their relatives or to complain on their behalf unless we have their written consent to do so.
How we keep your information safe during the Covid 19 situation
The Information Commissioners Office (ICO), recognises that ‘Public bodies may require additional collection and sharing of personal data to protect against serious threats to public health.’
In order to look after your healthcare needs during this difficult time, we may urgently need to share your personal information, including medical records, with clinical and non clinical staff who belong to organisations that are permitted to use your information and need to use it to help deal with the Covid-19 pandemic. This could (amongst other measures) consist of either treating you or a member of your family and enable us and other healthcare organisations to monitor the disease, assess risk and manage the spread of the disease. Click on the link below to download and read this document
In accordance with government guidance and in order to protect the health and safety of our staff and patients during this difficult period we require where possible for staff to work from home.
This means that staff have access to the necessary personal and/or medical information in order to look after your healthcare needs. Click on the link below to download and read this document